We're here to help.
If you need help using AsthmaMate, have experienced a technical problem, or simply have a question, please get in touch.
When contacting us about a technical issue, it can be helpful to include:
Please do not include sensitive medical or personal information in your support email unless it is necessary for us to deal with your request.
Having trouble accessing your AsthmaMate account?
Contact us at support@asthmamate.app and we'll help you get back into the app.
AsthmaMate brings together information such as symptoms, asthma control, environmental conditions and selected health and breathing metrics to help you identify patterns over time.
The AirScore is designed to make this information easier to understand and track.
AsthmaMate's Breathworks section provides guided breathing exercises designed to help users develop breathing awareness, practise breathing techniques and build confidence in managing their breathing.
If you have a question about your AsthmaMate subscription, billing or access to a paid feature, contact: support@asthmamate.app
For subscriptions purchased through Apple's App Store or Google Play, some subscription and billing changes may need to be managed through your Apple or Google account.
AsthmaMate is continually being improved, and we'd love to hear from you.
If you've spotted something we could improve or have an idea for a feature you'd like to see, email: support@asthmamate.app
AsthmaMate is designed to support asthma awareness, tracking and self-management. It does not provide a medical diagnosis and is not a substitute for professional medical advice, diagnosis, treatment or your personalised asthma action plan.
Do not stop, start or change prescribed asthma medication based solely on information provided by AsthmaMate.
Your privacy matters to us. For information about how AsthmaMate collects, uses and protects personal information, please see our Privacy Policy.